Tuesday, September 16, 2025
26.9 C
Srinagar

CS inaugurates e-Daakhil Portal for Jammu & Kashmir

Portal to allow consumers e-file complaints, appeals

e-Daakhil Portal an initiative to effectively address, settle consumer disputes

Srinagar: In a step towards responsive governance, the Chief Secretary, Dr. Arun Kumar Mehta, inaugurated the ‘e-Daakhil Portal’ for Jammu & Kashmir, here today.

Commissioner Secretary, FCS&CA, Deputy Director General, NIC, New Delhi and President, State Consumer Dispute Redressal Commission, were also present during the launch, along with other senior officers.

The portal provides a platform for the consumers to register their complaints and appeals relating to consumer disputes. The initiative underscores Government’s resolve to efficiently and effectively respond to the people’s needs and expectations. The ‘e-Daakhil Portal’ would be an addition to a host of online services which the Government has already brought to the people at the click of a button.

The primary aim of the portal is to provide timely and effective settlement of consumer disputes in Jammu & Kashmir. The Government has already established a State Consumer Dispute Redressal Commission and 10 District Consumer Dispute Redressal Commissions in the interest of consumers.

This Portal, which is in continuity to the series of e-Governance initiatives taken by the J&K Government, has been developed by the Department of Food, Civil Supplies & Consumer Affairs, in consultation with NIC. The ‘e-Daakhil Portal’ would be integrated with the National Portal, helping consumers file and track, complaints and appeals from anywhere, anytime. The Portal shall also allow the consumers to make payment of the requisite fee, if any, online through debit/credit card or net banking.

As part of the Government’s resolve to provide inclusive governance, the e-Daakhil Portal has also been integrated with Common Service Centres (CSC), which would make this service also available to residents in remote and far flung areas.

Hot this week

Handicrafts, local products shine at SHG stalls in Bandipora’s Gurez valley

Bandipora: The National Rural Livelihoods Mission (NRLM) continues to...

Wild bear attack leaves three injured in Pulwama’s Khrew area

Pulwama: A wild bear attack in Zantrag village of...

Calls grow for ACB probe as encroachments rise unchecked on PMGSY road in north Kashmir

Kupwara: Unregulated construction activity along the Zachaldara–Satkoji road in...

Save Apple, Save Kashmir: AIP stages protest in Srinagar over highway blockade

Srinagar: Awami Ittehad Party (AIP) workers led by MLA...

Petrol pumps dry, rising prices in Valley as heavy vehicles barred on Srinagar-Jammu Highway

Srinagar: The continued restriction on heavy motor vehicles along...

Topics

Handicrafts, local products shine at SHG stalls in Bandipora’s Gurez valley

Bandipora: The National Rural Livelihoods Mission (NRLM) continues to...

Wild bear attack leaves three injured in Pulwama’s Khrew area

Pulwama: A wild bear attack in Zantrag village of...

Calls grow for ACB probe as encroachments rise unchecked on PMGSY road in north Kashmir

Kupwara: Unregulated construction activity along the Zachaldara–Satkoji road in...

Save Apple, Save Kashmir: AIP stages protest in Srinagar over highway blockade

Srinagar: Awami Ittehad Party (AIP) workers led by MLA...

Petrol pumps dry, rising prices in Valley as heavy vehicles barred on Srinagar-Jammu Highway

Srinagar: The continued restriction on heavy motor vehicles along...

Centre steps in to address highway havoc

Gadkari likely to chair high-level meeting today to discuss...

Rotten meat sellers in Kashmir face jail, fines under law, licences at risk

Srinagar:Rotten meat sellers in Kashmir are facing harsh legal...

Rumours trigger rush at Srinagar fuel stations as people fear petrol shortage

Srinagar, Sep 15,: Panic buying gripped Srinagar on Monday...
spot_img

Related Articles

Popular Categories

spot_imgspot_img