CloudConnect Communications Expands Its Reach with DoT Licenses in Mumbai and Ahmedabad
The company is India’s first business DoT licensed VNO
The brand has expanded its footprint in India by providing Unified Cloud-based Communication Solutions across sectors
Mumbai,20 July: Cloud Connect Communications Pvt. Ltd., India’s first business to business DOT-licensed Virtual Network Operator (VNO) offering a fully-operated and managed cloud-based mobile-first platform; today announced securing DoT license for Mumbai and Ahmedabad for their services.
As a part of their expansion plans in the national market, the company aims to increase their customer base while offering the best of services. Increasing the market footprint is also a step ahead to create new business opportunities and new ventures/collaborations.
CloudConnect will be offering business call management platform with a Unified Cloud-based Communication Solutions, CRM Integration with telephony using programmable API’s, and calls and administration access to the platform in the domestic as well as international market. Additionally, the company’s DoT license provides the ethical first movers advantage to all its customers through:
Remote and Distributed Office set up
Live Call monitoring with listen, whisper and barge-in
Web based Integrated receptionist console
Queue and Campaign Management system
Abandoned Call Management system
Advanced dashboards and Call detail report
Admin and Agent Portal
Commenting on the new DoT licenses, Mr. Vidhu Nautiyal, Co-Founder and Chief Revenue Officer, CloudConnect Communications said, “We are elated to expand our market reach through the newly secured DoT licenses in Mumbai and Ahmedabad. As a company we have always believed in delivering the best of our services and maintaining good customer-client relationships. We are looking to strengthen ourselves in western India and aim to make our extensive cloud-based solutions more accessible and adaptable in these regions. Furthermore, strengthening ties with the telecommunications companies/industry possess a promising future and open opportunities for new ventures.”